– Due to all our intimates and bikinis being handmade to order & for hygiene reasons, we do not offer refunds or exchanges on these items.
- We do not allow order cancellations due to changing your mind or misreading the dispatch times, under any circumstances.
– Purchases thats are being returned for exchange must be returned within 5 days of receipt . Your return parcel must be post stamped within 5 business days of you receiving the order.
- Any items returned with visible stains, marks, pet hair or scents such as drink, deodorant, cigarettes or perfume will not be issued refunds. It is at the discretion of our team to check returns when they arrive back to us.
- Ship your return using a traceable method, if the package does not reach us safely we will not be able to complete the exchange.
– We will accept your return of unworn, unwashed, unaltered merchandise / Please exercise caution when trying on garments.
– Unfortunately, we can not accept any returns that do not meet these requirements.
– All Final Sale Items cannot be returned for a refund or exchange. Sale items or orders used with a promo code are final sale.
– Any Final Sale Items which are returned will be refused upon delivery and returned to sender.
- To request a return for an exchange/credit note, simply email; [email protected]